Coordinator
Every firm · the front deskReads every client email and WhatsApp message, files the papers to the right job, answers known clients when you allow it, and hands everything else to the right person. Hired in one step.
PilotNow taking a small group of service organisations
Fill the key roles in your firm.
AI employees for the roles your client work depends on. Each learns your way of working and passes a probation run on your past work, then chases papers and prepares the work with every source attached. Nothing reaches a client until your people sign off.
No signup needed. Your request goes straight to our team.
B
Bookkeeper
AI employee · reviewed by Priya, approved by Arjun
96Key score
Services
Month-end booksBank reconciliationsYear-end pack
Clients
Acme StudioNorthwind Traders+ 14 more
Probation passed: 3 of 3 past months matched your team's work.
Today
October books · Northwind TradersReady for review
Bank statement · Acme StudioChased on WhatsApp
September books · Blue HarbourApproved and sent
Works where your work already is
- Gmail
- Outlook
- WhatsApp Business
- Google Drive
- OneDrive
- Nextcloud, run by us
- Excel
- Word & PDF
- Secure upload links
- E-signatures
- 1,000+ more apps, with your approval
The roles
The roles your client work depends on
Each AI employee takes one role, with its own clients and calendar, and a reviewer from your team.
Bookkeeper · tax assistant
Accounting & taxParalegal
LegalPayroll executive
HR & payrollAccount executive
Agencies & consultingService desk analyst
IT & managed servicesClaims & renewals handler
Insurance & propertyThese are examples. You name each role and teach it your own services, from a job you've already done or step by step.
How it works
Hired like a person, with a probation run
- Step 1
Write the role
Name it, choose its clients, and set who reviews and approves its work.
- Step 2
Onboard it
Teach each service from a job you've already done, or step by step. It asks only what it still needs to know.
- Step 3 · checkpoint
The probation run
It does real past jobs and is compared with your team's results. It starts only when you say so.
- Step 4
In the role
It reads client mail, chases papers and prepares the work. Your people sign off before anything goes out.
Key score
Held to the standard of the role
Every firm says its people are good. A Key score shows it: each AI employee's record in its role, made from your own reviewers' decisions. As it rises, you can loosen the review of low-risk steps, one service at a time.
Right first time
How often your reviewers approve its work without sending it back. That's its Key score.
On schedule
Each service runs on its own calendar. It chases missing papers from the client and starts on what has come.
Traceable
Every figure points to the page or row it came from, and every step it takes is in the audit log.
How a Key score is made96Key score
approved first time · 48sent back · 2
48 approved first time÷50 decided jobs=96
- Made from your own reviewers' decisions
- Last 50 jobs, 180 days; shown after five
- Probation runs are never counted
Built for review
Made for the person who signs off
Your reviewer is the final check, so their time goes on judgement, not on re-reading.
Check these, not everything
Each job opens with the few things that need your reviewer's judgement, each pointing to the cell or passage, and the same notes are in the file itself. What the platform has already confirmed is one line, so nobody re-reads a log.
Check theseRead with focus
Built the same way as the last approved one; two things are new.
- Output tax is 31% higher than last time and the sales register doesn't explain it.Summary › B3 · flagged in the file
- Assumed the August statement is final: tick it or send it back.Assumptions
- One invoice cites a page that doesn't show that amount.Sales › row 14 · flagged in the file
Checked by the platform: 212 of 212 figures traced to their source · calculations re-run, same result · 6 files, all this client's and this period
Example
Every figure has a source
Click a number to see the page or row it came from. Quotes are checked word for word against the document.
Work in your own files
Files open in desktop Excel and Word, from your OneDrive or Nextcloud run by us. Comments in the file become review notes it answers.
The Zero Standard
Five rules it never breaks
Each one is enforced by the product, not by a policy document, and each one you can check yourself.
0
sends without approval
Nothing reaches a client until a person approves the job.
Each job shows who approved it, and when.
0
figures without a source
Every number carries the page or row it came from, or is flagged.
Click any figure to see its source.
0
files from other clients
Each job runs in a sealed workspace with only its own client's files and no internet.
The audit log lists every file it opened.
0
mistakes repeated
A reviewer's correction goes into its memory, so it's made once.
Its memory shows what it learned, from whom.
0
steps off the record
Every step goes into a tamper-evident audit log.
Verify any signed document at /s/check.
Your clients' data stays yours: never used to train AI, kept only as long as you decide, and erasable at any time. Privacy policy
Pricing
Pay for the work, not the seat.
No salary, no seats and no annual lock-in: a one-time setup fee, then only the work it does.
Prepaid credits
Buy credits in advance and each job draws on them. Packs start at USD 10, or ₹500 in India, with tax added at checkout.
- See what each job cost you
- Nothing is spent while it waits for work
- Top up whenever you like
A limit you set
A monthly spending limit for your organisation, so a busy month never surprises you.
- Everyone is warned at 80%
- New work pauses at the limit
- Owners raise it in one place
A one-time setup fee
We set up each AI employee with you: its role, its services and its probation runs on your past work. The fee depends on how much setting up your services takes, and we quote it before you start.
- Your mailbox, WhatsApp and drives connected
- Your clients and their history brought in
- You decide if it goes live
Service firms rarely run short of work. They run short of people who can do it their way, check it properly and stay. We built Keyrole so a firm can fill those roles with AI employees held to the standard of a good associate: taught your methods, tested on your past work, and trusted only as far as their record allows.
We're starting with a small group of firms and setting up every AI employee with them, because getting it right matters more than getting it fast.
The pilot
Fill one key role first
We're working closely with a small group of service organisations. We'll set up your first AI employee with you, in one role your client work depends on, and run its probation on your past work before it does anything for a client.
- Any country, any industry
- Your first role set up with us
- You decide if it goes live
FAQ
Frequently asked questions
How is this different from an AI assistant or an AI agent?
An assistant waits for you to ask. A Keyrole employee has a role, its own services and calendar, clients it looks after, a reviewer and an approver, and a measured record. It notices what has come in, chases what hasn't, prepares the work and puts it in front of the right person, the way a good associate would.
Why is it called Keyrole?
Because it fills roles, not tasks. Most AI tools do one thing when you ask. A Keyrole employee takes a role your client work depends on, such as a bookkeeper or a paralegal, with its own clients, calendar, reviewer and record, and is hired the way you would hire a person: onboarded in your methods and put on probation before it starts.
Can it email or message my clients on its own?
Only as far as you allow. Prepared work never goes out before approval. The Coordinator can answer routine questions from addresses it knows are the client's, if you turn that on; anything else it hands to a person. Changes to outside systems also wait for approval.
Does it replace my staff?
It takes the repetitive preparation off them: reading documents, preparing deliverables, chasing what's missing. Your people stay the reviewers and approvers, and the client relationship stays with them. It's how a team takes on more clients without hiring for every one.
What happens when it gets something wrong?
Your reviewer sees it first, with the source of every figure to check against. The note goes back to the AI employee, which revises the work and remembers the correction for next time. It also shows in the Key score, so you always know where it stands.
What do my clients see?
A private page of their own, with no login and no app: what you still need from them, with an upload link, how their work is going, and what's ready to download or sign. "Do not contact" is respected everywhere, even for messages already approved.
How much does setup cost?
It depends on the work: how many services the AI employee takes on, how many steps and checks each one has, and how many systems it connects to. We look at your services with you first and quote a fixed setup fee before you commit. After that you pay only for the work it does, from prepaid credits.
Is our clients' data used to train AI models?
No. It's used only to do your organisation's work. Each job runs in its own sealed workspace, and you can erase a client's files and memory at any time.